Your trust is judimpo's most valuable asset. This document clearly explains how we collect, use and protect every piece of personal information you share with us — without confusing legal language.
At judimpo, we understand that privacy is more than a legal requirement — it is your fundamental right. When you entrust us with your personal information, we take that responsibility seriously. This Privacy Policy transparently explains what we collect, why we need it, how it is used, and what you can do to control your own data.
This Privacy Policy applies to all users of the judimpo platform accessible via judimpo.vin and related mobile apps. It outlines our data processing practices in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international privacy standards.
As a data controller, judimpo is fully responsible for ensuring that all personal information we hold is processed lawfully, fairly, and transparently. We do not treat your data as a commodity — it is a trust you place in us, and we honour that trust.
judimpo is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) and undergoes regular internal reviews to ensure ongoing compliance with all data privacy regulations.
Judimpo collects various types of personal information depending on how you interact with our platform. Below is a detailed explanation of the data categories we collect:
A. Registration and Identity Information
B. Financial Information
judimpo does not store your credit or debit card details directly in our systems. All card payments are processed by PCI-DSS certified third-party payment providers, and only payment tokens are stored.
C. Technical and Usage Data
| Data Category | Purpose of Collection | Retention Period |
|---|---|---|
| Identity Data | Account verification & KYC | Throughout active account + 7 years |
| Financial Data | Transaction processing | 7 years (audit requirement) |
| Technical Data | Security & improvements | 90 rolling days |
| Game Data | History & support | 2 years after account closure |
| Communication Data | Customer support records | 3 years after settlement |
Judimpo uses collected personal data solely for legitimate and necessary purposes in operating the platform. We do not use your data for purposes unrelated to the services you use. Below is a complete list of data usage purposes:
You may withdraw consent to receive marketing communications from judimpo at any time via your account settings or by contacting our support team.
Judimpo does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. This is our absolute commitment to you.
However, there are limited situations where we need to share data with certain parties in order to operate the platform effectively:
All third parties working with judimpo are bound by Data Processing Agreements that require them to protect your information to the same or higher standard that we apply.
Judimpo continuously invests in the latest security technologies and procedures to protect your data from any threat. This is not just words — it is a tangible commitment you can see in our platform's everyday practices.
Technical security measures implemented by judimpo:
Judimpo uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies judimpo uses:
You can manage or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the judimpo platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have a range of rights regarding your personal data that judimpo is committed to respecting and facilitating:
You have the right to request a copy of all personal data judimpo holds about you. We will process your request within 14 working days.
If any of your data is inaccurate or outdated, you have the right to request an immediate correction through your account settings or judimpo support.
You may request the deletion of your personal data, subject to judimpo's legal obligations to retain certain records.
You have the right to object to the processing of your data for specific purposes such as direct marketing — and judimpo is obligated to respect that objection.
You may request your data in a machine-readable format for transfer to another platform should you wish to do so.
Under certain circumstances, you may request judimpo to restrict the processing of your data while a dispute is being resolved.
To exercise any of the above rights, contact the judimpo support team via live chat or email. We will process all requests within the timeframe required by law.
The judimpo platform is strictly for adults aged 18 and above. We do not knowingly accept, collect, or process personal data from individuals under 18 years of age.
If we find that we have collected data from someone under 18 years of age, the account will be closed immediately and all associated data will be deleted from the judimpo system within 72 hours.
Parental Advisory: If you suspect your underage child has registered a judimpo account, please contact our support team immediately. We will take prompt action to close the account and delete all associated data.
Judimpo retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law. When data is no longer needed, it will be securely deleted or anonymised.
In general, we follow these principles when managing data retention periods:
Judimpo reserves the right to update or amend this Privacy Policy from time to time to reflect changes in business practices, legal requirements or technology. Each new version will be published on this page with a clear update date.
For material and significant changes, judimpo will:
Your continued use of the judimpo platform after the effective date of any policy change means you accept the latest version of the Privacy Policy.
If you have any questions, concerns or requests regarding this Privacy Policy or how judimpo handles your personal data, don't hesitate to contact us.
Available communication channels:
judimpo is committed to responding to all privacy-related inquiries within 3 working days and to resolve any official data requests within the timeframe stipulated by the PDPA.
Six layers of protection judimpo has specifically designed to secure your data
Every bit of data moving between your device and judimpo servers is protected by the same 256-bit SSL encryption used by the world's leading financial institutions. Data at rest is further encrypted with AES-256.
This is judimpo's absolute commitment: we have never and will never sell, rent, or trade your personal information to advertisers, data brokers, or any third party not directly involved in platform operations.
You can access, edit, download, or request deletion of your own data at any time. judimpo provides a straightforward interface within account settings for all these actions without needing to contact support.
Independent and qualified third parties conduct regular security and privacy audits on the judimpo system. This ensures our practices consistently meet or exceed current industry standards.
Judimpo is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). Our legal team monitors legislative changes and ensures our platform always meets the latest requirements.
Should any security incident affecting your data occur, judimpo is committed to notifying you within 72 hours — well ahead of the minimum requirement set by Malaysian law.
With a transparent privacy policy and bank-grade data protection, you can play at judimpo with complete peace of mind. Register now and enjoy Malaysia's best entertainment experience.