Terms and Conditions Judimpo – A Transparent Platform Usage Guide

1 Introduction and Acceptance of Terms

These Terms and Conditions ("Agreement") are a legally binding contract between you ("User" or "Member") and judimpo ("Platform", "We", "Company"). This Agreement governs your use of all services, games, features and content available on the judimpo platform.

By performing any one of the following actions, you explicitly accept all terms in this document:

• Registering a new account at judimpo
• Log in to an existing account
• Making a deposit or performing any financial transaction
• Using any game or service on the platform

These Terms should be read together with the judimpo Privacy Policy and our Responsible Gaming Policy, all of which form part of the overall agreement between you and judimpo.

2 Eligibility for Membership

To register and use the judimpo platform, you must meet all of the following eligibility requirements:

• Age limit: You must be at least 18 years of age. judimpo does not accept registrations from individuals under the age of 18 under any circumstances.
• Legal capacity: You must have full legal capacity to enter into this binding agreement.
• Single account: Each individual is only permitted to hold one judimpo account. Owning more than one account is a serious violation that may result in the immediate closure of all associated accounts.
• Accurate information: All information you provide during registration and throughout your use of the platform must be accurate, complete, and up to date.

3 Account Registration and KYC Verification

The judimpo account registration process is straightforward — you only need to fill in basic details such as your full name, email address, and phone number. However, for security and compliance purposes, we conduct a Know Your Customer (KYC) process that may require supporting documents.

Documents that may be required for KYC verification include:

• Malaysian Identity Card (MyKad) — front and back
• Most recent three months' bank statements
• A selfie holding your MyKad (for identity verification)
• Proof of address (utility bill or bank statement showing your full name and address)

Judimpo commits to processing KYC verification requests within 24 business hours. Verified accounts enjoy higher withdrawal limits and a smoother withdrawal process.

You are fully responsible for keeping your judimpo account username and password confidential. If you suspect any unauthorized access to your account, please contact the judimpo support team immediately.

4 Fund Deposits and Withdrawals

Judimpo supports a variety of popular payment methods in Malaysia to make your transactions easy. All available methods are secure, fast, and processed automatically by our system.

Accepted Deposit Methods:

• FPX (Malaysia Online Banking — all major banks)
• Touch 'n Go eWallet
• GrabPay
• Maybank MAE
• Direct bank transfer

The minimum deposit into your judimpo account is MYR 10 and credited to your account within minutes after confirmation by the relevant financial institution.

Withdrawal Conditions:

• The minimum withdrawal is MYR 50 per transaction.
• Withdrawals can only be made to the same bank account used for your deposit (for security purposes).
• Accounts must be verified through the KYC process before the first withdrawal is processed.
• Judimpo processes withdrawals within 5 to 15 minutes for verified accounts.
• Any withdrawal limits related to bonuses are subject to their respective wagering requirements.

5 Bonuses, Promotions, and Wagering Requirements

Judimpo offers a range of bonuses and promotions designed to add value to your playing experience. We prioritize transparency in all our offers — the full terms for each promotion are clearly stated before you accept.

General terms applicable to all judimpo bonuses:

• Wagering requirement (rollover): Each bonus has a wagering requirement that must be met before a bonus withdrawal is permitted. This requirement is explicitly stated in the terms of each promotion.
• One bonus only: Only one active bonus at a time. You may not combine two bonuses simultaneously unless otherwise stated in the promotion's terms.
• Valid period: All bonuses have a validity period. Bonuses not used within that period will expire automatically.
• One account, one offer: Each judimpo promotion is for one account only — it cannot be claimed multiple times using different accounts, devices, or IP addresses.

6 General Game Rules

All games available on the judimpo platform operate according to rules set by their respective game providers and are independently audited to ensure fairness. The following general rules apply to all games:

• The outcome of all games is final and cannot be disputed unless there is clear evidence of a technical failure that affected the result.
• Any attempt to disrupt, hack, or manipulate judimpo's gaming systems is a serious violation that may result in permanent account suspension.
• The use of automated software (bots), artificial intelligence systems, or any external tools to play is strictly prohibited.
• Judimpo reserves the right to suspend or void any wager suspected of involving fraud or manipulation.
• In the event of a technical failure during an active game, judimpo will use system records to determine a fair outcome.

7 Account Closure and Suspension

You have the right to close your judimpo account at any time by contacting our support team. Prior to closure, all remaining balances will be returned to you upon completion of a standard security review, provided no bonus balance with outstanding wagering requirements remains.

Judimpo reserves the right to suspend or close your account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions
• Confirmation that you are an underage user
• Confirmation of owning more than one account
• Activity suspected of involving fraud, money laundering, or payment fraud
• Self-exclusion requests related to responsible gaming
• Judicial decisions or directives from competent authorities

8 Account Security and Data Privacy

Your data security is judimpo's top priority. We implement the highest industry security standards to protect all personal and financial information you entrust to us.

• All data is transmitted via HTTPS connections with SSL 256-bit encryption
• Sensitive financial information is not stored in judimpo's systems — it is processed directly by certified payment providers
• Judimpo will not sell, rent, or share your personal data with third parties for marketing purposes.
• You have the right to request access, correction, or deletion of your personal data from the judimpo system.

For complete information on how judimpo handles your data, please read Privacy Policy which is a separate and more detailed document on our platform's privacy practices.

9 judimpo Liability Limits

Judimpo provides its platform and services on an "as-is" basis and makes no guarantee that the platform will always be free from technical disruptions or errors. However, we are committed to resolving any disruptions as quickly as possible.

Judimpo shall not be held liable for:

• Losses arising from technical failures beyond judimpo's control (internet disruptions, third-party server issues, etc.)
• Losses due to your own negligence in maintaining account security
• Loss of anticipated profits or indirect losses arising from any action by judimpo
• Losses resulting from changes in laws or regulations in your country

In cases where judimpo is confirmed to be directly liable for any loss, judimpo's liability is limited to the total amount you deposited within the 30 days preceding the relevant incident.

10 Amendments to Terms and Conditions

Judimpo reserves the right to amend, update, or add sections to these Terms and Conditions at any time. All amendments are valid and take effect upon publication on the judimpo platform.

Judimpo commits to providing advance notification before any material changes take effect:

• Email notifications to your registered address (at least 7 days before changes take effect)
• In-platform notifications on judimpo when you log in
• Updates to this Terms and Conditions page with a clear effective date

Continued use of the judimpo platform after the effective date of any term changes constitutes your acceptance of the latest Terms and Conditions. If you disagree with the changes made, you have the right to close your account before the effective date.